← All projects05 / RECOURSE / LAW / 2026

FI306 Rights CasePreserve the remedy I chose.

Real-world case, evidence preserved privately

A real travel-disruption case where the main challenge was not generating a complaint. It was preserving a specific human choice across airline, booking platform, insurance and evidence workflows.

01 / Human intent

Human intent

After Icelandair FI306 was cancelled on 23 September 2026, preserve rerouting at the earliest opportunity rather than accidentally electing reimbursement, while keeping care and compensation claims available.

02 / System / agent action

System / agent action

Maintain a timeline, evidence index, communications log, expense record, rights analysis, form payloads and current action plan across multiple organizations.

03 / Hard boundary

Hard boundary

The repository is private because the workflow contains sensitive travel data. Public explanation can describe the intent and process without exposing booking references, ticket numbers, dates of birth or private correspondence.

INTENT PRESERVATION / CORE

The repository is private because the workflow contains sensitive travel data. Public explanation can describe the intent and process without exposing booking references, ticket numbers, dates of birth or private correspondence.

Evidence in the system

Evidence in the system

  • The working record explicitly states “No reimbursement election.”
  • Article 8 rerouting, Article 9 care and any Article 7 compensation are tracked as distinct requests rather than collapsed into one generic refund flow.
  • Unverified refunds, credits, insurer outcomes and expenses remain marked unverified instead of being treated as resolved.